Terms of Service

These Terms of Service outline the rules, responsibilities and conditions that apply when using our website, purchasing our products or interacting with Bacii.

Bacii the Label (Bear & Roo Co Pty Ltd)

Effective Date: May 2026

1. Overview

This website is operated by Bacii the Label, a trading name of Bear & Roo Co Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Bacii the Label.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least 18 years old or have permission from a parent/guardian
  • You will not use our products for any illegal or unauthorised purpose
  • You will not transmit any viruses or malicious code

3. Products & Availability

We make every effort to display our products as accurately as possible. However:

  • Colours may vary slightly due to screen settings
  • All products are subject to availability
  • We reserve the right to limit quantities or discontinue products at any time

4. Pricing & Payments

All prices are listed in AUD and include GST (where applicable).

We reserve the right to:

  • Change prices at any time
  • Refuse or cancel orders if pricing errors occur

Payment must be received in full before orders are dispatched.

5. Orders

We reserve the right to refuse or cancel any order at our discretion, including:

  • Suspected fraudulent activity
  • Incorrect pricing or product information
  • Stock availability issues

If your order is cancelled, you will receive a full refund.

6. Shipping

We aim to dispatch orders within 2 business days.

Shipping times are estimates only and may vary. We are not responsible for delays caused by third-party carriers.

Risk of loss passes to you once the order is shipped.

7. Returns & Exchanges

Please refer to our Returns Policy for full details.

We do not accept returns for:

  • Change of mind (unless stated otherwise)
  • Worn or damaged items

Items must be returned in original condition with tags attached.

8. Product Use & Safety

Our garments are designed for everyday wear. However:

  • Adult supervision is recommended for young children
  • Keep garments away from open flames
  • Remove packaging materials before use

9. Intellectual Property

All content on this site (including logos, designs, graphics, and text) is the property of Bacii the Label and may not be used without permission.

10. Privacy

Your submission of personal information is governed by our Privacy Policy.

11. Limitation of Liability

To the maximum extent permitted by law, Bacii the Label shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website.

Nothing in these Terms excludes your rights under the Australian Consumer Law.

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on this website.

13. Contact Information

For any questions, please contact us at:
hello@baciithelabel.com